Contact
We are here to help you get answers, not run you through a maze.
Every inquiry goes to the right team. Use the address that matches what you need so we can respond faster.
Product support
Account access, scan results, refunds, browser extension setup, or general product questions.
Email support@antideepfakeai.com
Enterprise and self hosting
Private cloud deployment, volume licensing, SSO setup, custom retention policies, and onboarding for teams.
Email sales@antideepfakeai.com
Privacy and data requests
Data deletion, access requests, export, or retention questions under GDPR, CCPA, or your internal compliance policy.
Email privacy@antideepfakeai.com
Before you send media
Please do not email sensitive images or videos as attachments. Use the dashboard scanner or API instead. Files processed through the platform receive a traceable scan ID and are handled through the secured upload path.
Response times
Support inquiries are typically answered within one business day. Enterprise customers with SLAs receive priority routing. If your matter is urgent, include "URGENT" in the subject line.